Customer Service Within Your Teams and with Your Clients
Become an exceptional listener
Learn to develop rapport rapidly
Identify your customer’s real need
Problem solve: give as much as you can, but not more
Deal with tough moments well, and then let them go
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You can contact me by calling 503-873-3649, or emailing me at Robin@robinrose.com or using the contact form at my contact page
If you visited this training, You may be interested on Working with Difficult People or Challenging Behaviours as well.
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